by Dawn Brown | Sep 25, 2013 | IT News
On Friday, September 6, the internet went down for 11 hours at WCU. But nobody noticed. That’s because IT was able to complete the addition of a second internet connection this summer. IT now has an internet connection through MCNC (Microeletronics Center of...
by Dawn Brown | Sep 25, 2013 | IT News
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems we have handled in the last month. Wireless Tiger Team The Wireless TIGER Team, detailed in the...
by Dawn Brown | Sep 13, 2013 | IT News
In the Division of IT, we have a new face and some familiar faces in new roles. Through a repurposing of positions to better meet the needs of the university, Neil Calvert and Sarah Speed have new roles and are joined by our new employee Marjorie Eyre. Together they...
by Dawn Brown | Sep 3, 2013 | IT News
Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is Equipment Checkout. Equipment Checkout The Division of IT manages and operates an equipment checkout system which allows students, faculty and staff to checkout a range...