The Internet went down on September 6. Did you notice?

On Friday, September 6, the internet went down for 11 hours at WCU. But nobody noticed. That’s because IT was able to complete the addition of a second internet connection this summer. IT now has an internet connection through MCNC (Microeletronics Center of...

Solving complex problems: Root Cause Update August 2013

The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems we have handled in the last month. Wireless Tiger Team The Wireless TIGER Team, detailed in the...

Division of IT Service of the Month: Equipment Checkout

Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is Equipment Checkout. Equipment Checkout The Division of IT manages and operates an equipment checkout system which allows students, faculty and staff to checkout a range...