Archive for March, 2014

Solving Complex Problems: Root Cause Update for February 2014

The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems being investigated or issues handled in February.

How Are We doing? IT Shares its Metrics for November through January

Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students.

IT Service of The Month: Blue Coat Proxy Client

Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is: Blue Coat Proxy Client.