IT News

IT Service of The Month: Blue Coat Proxy Client

Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is:

Blue Coat Proxy Client

Service Description

The Blue Coat Proxy Client is a small piece of software that screens web traffic for viruses and spyware.

Requirements/Limitations

Occasionally this software will need to connect to an on-campus appliance to receive updates, but this should happen unnoticed and in the background.

Download Blue Coat Proxy Client for your personally-owned Windows computer. 

Data network security policies detailed in University Policy 95:  Data Network Security and Access Control.

Eligibility

Faculty, Staff and Students

Service Availability

Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.

IT’s Role

Maintain the infrastructure, provide service availability, troubleshoot and support.

Access this Service

Available to WCU faculty, staff and students as a free download on personally-owned computers.

Support

Contact the IT Help Desk Monday-Friday, 8 a.m.-5 p.m. Closed weekends and university holidays Call: 227-7487 or 866-928-7487 (toll free) E-mail:ithelp@wcu.eduLog in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/Faculty and Staff username – wcu\WCU account username password – WCU account password Students username – wcu\Catamount account username password – your PIN or password

Visit the Technology Commons On the ground floor of Hunter Library For walk-up technology assistance for faculty, staff and students We’re open the same hours as Hunter Library

More Information

University Policy 95:  Data Network Security and Access Control

University Policy 52:  Use of Computers and Data Communications

University Policy 49:  Planning, Installation, and Maintenance of Data and Video Networks

Charge for this Service

No charge