Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is:
Blue Coat Proxy Client
The Blue Coat Proxy Client is a small piece of software that screens web traffic for viruses and spyware.
Occasionally this software will need to connect to an on-campus appliance to receive updates, but this should happen unnoticed and in the background.
Download Blue Coat Proxy Client for your personally-owned Windows computer.
Data network security policies detailed in University Policy 95: Data Network Security and Access Control.
Faculty, Staff and Students
Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.
Maintain the infrastructure, provide service availability, troubleshoot and support.
Available to WCU faculty, staff and students as a free download on personally-owned computers.
Contact the IT Help Desk Monday-Friday, 8 a.m.-5 p.m. Closed weekends and university holidays Call: 227-7487 or 866-928-7487 (toll free) E-mail:firstname.lastname@example.orgLog in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/> Faculty and Staff username – wcu\WCU account username password – WCU account password Students username – wcu\Catamount account username password – your PIN or password
Visit the Technology Commons On the ground floor of Hunter Library For walk-up technology assistance for faculty, staff and students We’re open the same hours as Hunter Library
University Policy 95: Data Network Security and Access Control
University Policy 52: Use of Computers and Data Communications
University Policy 49: Planning, Installation, and Maintenance of Data and Video Networks