Archive for October, 2014

Solving Complex Problems: Root Cause Update for August-October 2014

The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems being investigated or issues handled recently.

How are we doing? IT shares its metrics for July through September 2014

Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students. If you have any questions about this data, please contact Dr. Anna McFadden at Ext. 2411.

IT Service of the Month: Computer Repair

Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is: Computer Repair.