The department of Academic Engagement and IT Governance (AEITG) is responsible for engaging with faculty at Western Carolina University to ensure their technology needs are met. Research projects and creative works will often have a technology component (for example, digital storage, security or publication needs). This service provides faculty with a one-stop forum for discussing and evaluating technology requirements associated with active scholarship at the university. This service has two key components:
Requests should be initiated by the faculty or staff member primarily engaged in the project in order to ensure familiarity with the specific needs under discussion.
Available to any faculty member.
Monday-Friday, 8 a.m.-5 p.m.
Contact the IT Help Desk
Monday-Friday, 7:30 a.m.- 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service http://help.wcu.edu/
Contact Neil Calvert, Project Intake Analyst at (828) 227-2768 or firstname.lastname@example.org