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Antivirus Software Maintenance for Mac OS

On Tuesday, October 25 at 8:00 a.m., IT staff will activate a process over the campus network to remove remaining installations of the Symantec Endpoint Protection antivirus application on Macintosh computers. Antivirus tools from Microsoft are now used to protect both Windows and Macintosh university owned PCs. For protection of personally owned PCs, the Avira antivirus application is available for faculty, staff and students by visiting http://avira.wcu.edu.

If your Apple computer does not have the antivirus application from Microsoft, installed, you will receive the following pop-up message beginning Tuesday, October 25:

notification-message

To begin the installation, launch the Self Service application:

self-service

Select the Antivirus Upgrade.  This install will take approximately 5 minutes:

scep-install-in-self-service

A restart of your computer will be required.  Click OK to restart your computer:

restart-message

 

If you have not completed the update before Tuesday, November 8 at 8:00 a.m., the update will automatically install to your Mac.

 

If you have any questions or concerns,

Contact the IT Help Desk
Monday-Friday, 7:30 a.m – 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service http://help.wcu.edu