IT News

IT Service of the Month: Accounts for Guests to Access Administrative Resources

The Division of IT creates and maintains WCUids which provide access to university computing resources such as computers, email, wireless network, files, printers, and more.

Eligibility

  • Guests, Consultants and Aramark Employees
  • Student Workers
  • Graduate Assistants (Non-Teaching and Non-Lab)
  • Non-Person (A generic account for the Baseball Program, for example)
  • Depending on the type of access being requested, other compliance documents (such as FERPA agreements, volunteer forms, or contracts) might be required.
  • IT system access is valid for a maximum of one year and must be renewed if access is needed beyond that time.

Service Availability

Monday-Friday, 8am-5pm, closed weekends and University Holidays

WCUids for student employees (who do not automatically receive access to resources based upon their job position) and for non-person accounts (such as myoffice@wcu.edu) may be requested and granted for employees who require access to university resources and for official university business by completing and submitting the following form:  Access Request Form

IT’s Role

IT creates the account once the appropriate authorization is granted.  IT also terminates the account upon receiving notification via the Consultant/Guest Access Request Form or the Employee Exception or Non-Person Request Form.

Support 

Contact the IT Help Desk
Monday-Friday, 7:30a.m.-6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service http://help.wcu.edu/