Archive for February, 2017

Information Security Awareness: Learn What It Takes to Refuse the Phishing Bait!

According to IBM’s 2014 Cyber Security Intelligence Index, human error is a factor in 95% of security incidents. Following are a few ways to identify various types of social engineering attacks. What do they want? They want to lure you into exposing sensitive information like your username and password, bank account or credit card numbers, […]

Curative Analysis: ‘Own IT’ Update for February 2017

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. myWCU Connection to Personal Services:  On several occasions, faculty, staff, and students reported an error when attempting […]

IT Service of the Month: Password Management

The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or your password expires. Your WCUid is the username assigned by the university that ends in @wcu.edu (faculty/staff) or @catamount.wcu.edu (student). Eligibility All WCU […]

Curative Analysis: ‘Own IT’ Update for February 2017

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. myWCU Login Page Unavailable:  The C: drive on one of the web servers for myWCU filled up […]