IT News

This category contains 184 posts

Curative Analysis: ‘Own IT’ for July 2017

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Student Release of Information:  Recently, some WCU students were unable to enter or change their security code for […]

New Employee Accounts Available First Day of Work!

You asked and we listened! On August 4, new employees will have their WCU account (WCUid) set up and ready to use the first day they start work. In addition, faculty, graduate assistants, and teaching assistants will be able to self-activate their WCU account up to 90 days before their first work day, giving them […]

Faculty and Staff Training for Fall 2017

Continuing this fall, the Division of IT will be offering training in Excel, Word, Outlook, Data Storage and Backup, Advanced Excel classes in Pivot Tables, Macros, and V-Lookup. This is your opportunity to increase your efficiency and productivity and save time by learning many of the features and functionalities of these programs. Get the training you […]

IT Service of the Month: Student and Personal Computer Purchases

Western Carolina University has partnered with Dell and Apple to provide discounts on systems and services for enrolled students as well as faculty and staff personal computing needs. WCU Minimum Computer Specifications for Students Eligibility WCU Students, Faculty and Staff personal purchases. Parents and students, please note that to purchase a computer at our special […]

Curative Analysis: ‘Own IT’ for June 2017

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. WCUid Management:  Recently, some WCU employees who have applied to become students have encountered an issue.  In […]

IT Service of the Month: Application Authentication Services

Modern authentication service is available for most web and cloud based applications as well as the university’s standard authentication service. Service provides a common, secure, central login service for local and cloud based application authentication and authentication services for federated, collaborative applications utilized by UNC universities and UNC GA or other entities that are part […]

Summer Excel Courses for Faculty and Staff

Continuing this summer, the Division of IT will be offering a professional development service in Microsoft Excel. This is your opportunity to increase your efficiency and productivity and save time by learning many of the features and functionalities of Microsoft Excel. Get the training you need to develop basic and advanced spreadsheets that can be applied […]

IT Service of the Month: Institutional Computer Purchases

Western Carolina University is required to participate in the UNC General Administration (UNC-GA) Combined Pricing Initiative (CPI) for bulk IT purchasing. The purpose of the program is to reduce the cost of equipment and support. All IT purchases for institutional use will be completed through the UNC-GA CPI program. Important elements of this policy are […]

Curative Analysis: ‘Own IT’ for April 2017

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Classwork VM Pool for VCAT:  On several occasions, faculty, staff, and students reported an error when attempting […]

IT Service of the Month: ITV Teleconferencing and Video Conferencing

Service Description We provide standard video conferencing for virtual business meetings, and interactive video classes allowing place-bound students to attend WCU classes in a video environment. Instructional Television is two-way audio and/or video conferencing. Classes are shared by local sites connecting to remote sites. Depending on how the course is set up, students at both […]