IT Service of the Month: Management of IT Assets

The Division of Information Technology (DoIT) uses an inventory management system to track university owned technology assets. Additionally, whenever a qualifying asset is permanently moved, transferred to another department, traded in, missing, stolen, dismantled, or...

Curative Analysis: ‘Own IT’ for November 2019

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Registration Issues: Some students...

IT Service of the Month: Software Adoption Review

This service provides WCU Faculty and Staff with consultative support in the purchasing and/or acquisition of software to be used by WCU faculty, staff, or students on WCU-owned computers. This service is provided to enable compliance with University Policy 119....

Changes Coming to VPN!

The Division of IT continues to look for ways to improve both your experience with our campus technologies and the security of university data. As a part of this ongoing effort, we are currently updating the university’s virtual private network (VPN), and here some...

Curative Analysis: ‘Own IT’ for October 2019

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Aruba Wireless Access Points: A known...

IT Service of the Month: Domain Name System (DNS)

WCU provides DNS (Domain Name System) hosting services for the university as well as for qualifying related organizations. The DNS translates computer names to Internet Protocol (IP) addresses. This naming structure makes it easier to access resources on the internet...