Archive for September, 2017

IT Service of the Month: Wireless Access for Guests

Guests to the Cullowhee campus are able to connect to the “WCU-Guest” wireless network by simply reading and accepting the acceptable use policy. The “WCU-Guest” wireless network is for temporary wireless access. It is NOT intended for WCU faculty, staff, or students. If you are a WCU faculty or staff member, or a student, please […]

Information Security Awareness October 2017: National Cyber Security Awareness Month!

Did you know? According to a 2016 Raytheon survey, 86 percent of young adults think that keeping the Internet safe and secure is a responsibility we all share — up 4 points from 2015. As digital citizens, we are getting better about consistently protecting ourselves, our devices, and our family and friends. However, the Internet […]

Curative Analysis: ‘Own IT’ for September 2017

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Equitrac and Windows 10:  A recent update to Windows 10 from Microsoft is not compatible with out […]

IT Service of the Month: Digital Signage

WCU’s Digital Signage system is a form of electronic display that shows multimedia content for informational, instructional, educational, and advertising purposes. Whereas traditional signage is comprised of printed material, WCU’s Digital Signage system employs large format monitors to display information. While printed signs remain static, a digital sign has the capacity to be dynamic, interactive, […]

Information Security Awareness: Are You Practicing Safe Social Networking?

  Who Else Is Online? When you use social media, do you think about who might be using it besides your friends and connections? Following are some of the other users you may encounter. Identity thieves. Cybercriminals need only a few pieces of information to gain access to your financial resources. Phone numbers, addresses, names, […]

How are we doing? IT shares its metrics for July 2016 through June 2017

Internet Connection Uptime 99.99% August – multiple outages totaling thirty minutes, due to an upgrade of the campus routers connecting WCU to the internet Core Network Uptime 99.35% July 9-11 – 2 day, 9 hour outage in Harrill due to faulty circuit breaker July 12 – 2 hours outage in Blue Ridge due to power […]