Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is:
Mobile Communication Devices (MCDs) are devices which are capable of receiving university “pushed” data/email. This includes, but is not limited to, smart phones and tablets.
At WCU, there are two ways to access to university data/email via Mobile Communication Devices:
Pull – Go to http://email.wcu.edu/ on your MCD for FREE
Push – Register for a tier of service at a COST
This applies only to employees having email PUSHED to an MCD which they personally own and which is configured to automatically receive WCU mail messages or other university data.
Any employee can use http://email.wcu.edu/ to PULL their email via a mobile web browser, for free, without using the MCD service.
Department head or their designee will decide your eligibility for a MCD allowance. More information on MCD allowances.
Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.
Create accounts, provide users with connection settings, provide best-effort support
Contact the IT Help Desk Monday-Friday, 8 a.m.-5 p.m. Closed weekends and university holidays Call: 227-7487 or 866-928-7487 (toll free) E-mail: firstname.lastname@example.org Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/> Faculty and Staff username – wcu\WCU account username password – WCU account password Students username – wcu\Catamount account username password – your PIN or password Visit the Technology Commons On the ground floor of Hunter Library For walk-up technology assistance for faculty, staff and students We’re open the same hours as Hunter Library
Reminder – Any employee can use http://email.wcu.edu/to PULL their email/data via a mobile web browser, for free, without using the MCD service.
There is a one-time $35 setup fee for all ActiveSync devices. ActiveSync include devices running iOS, Android, Windows, or Blackberry 10.