Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

IT Service of the Month: File Collaboration

OneDrive-Western Carolina University is a secure cloud storage solution for your file sharing and collaboration needs.  Your WCUid has access to 1 TB storage for your files. With multiple options for file storage, you may have questions about the best location to store or collaborate with your files.  We are available to answer these questions, and […]

IT Service of the Month: Management of IT Assets

The Division of Information Technology (DoIT) uses an inventory management system to track university owned technology assets. Additionally, whenever a qualifying asset is permanently moved, transferred to another department, traded in, missing, stolen, dismantled, or otherwise disposed, we have an Asset Inventory Control system in place. Requirements/Limitations DoIT is responsible for tracking: Computers – laptops, tablets, desktops Servers […]

Curative Analysis: ‘Own IT’ for November 2019

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Registration Issues: Some students received session timeouts and other errors while trying to register for classes. Working […]

IT Service of the Month: Software Adoption Review

This service provides WCU Faculty and Staff with consultative support in the purchasing and/or acquisition of software to be used by WCU faculty, staff, or students on WCU-owned computers. This service is provided to enable compliance with University Policy 119. Requestors will be provided with recommendations for best-practice approach to the adoption of the proposed […]

Changes Coming to VPN!

The Division of IT continues to look for ways to improve both your experience with our campus technologies and the security of university data. As a part of this ongoing effort, we are currently updating the university’s virtual private network (VPN), and here some changes that will be coming soon: Change in experience. The new VPN […]