Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

IT Service of the Month: Physical Computer Security

The Division of IT (DoIT) offers assistance to identify and procure appropriate security methods for University-owned or personal computers. We will help install and implement the selected security devices or systems for University-owned computers. University-owned laptops come with two security features – the WCU logo etched onto the cover and Computrace installed to help locate […]

Information Security Awareness: Beef Up Your Physical Security

Remember, protecting information means much more than phishing and passwords. Here are some tips for beefing up your physical security and related policies: Be aware of unauthorized attempts to access restricted spaces through “tailgating” and social engineering. Also, be aware of people that might be trying to see sensitive information on your computer screens. Don’t […]

Curative Analysis: ‘Own IT’ for February 2018

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Wireless connectivity:  Clients issues with Eduroam on two occasions this month.  On January 9, Eduroam certificate authentication […]

IT Service of the Month: Password Management

The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or your password expires. Your WCUid is the username assigned by the university that ends in (faculty/staff) or (student). Eligibility All WCU […]

Information Security Awareness: What is Multi-factor Authentication?

Many individuals at WCU are already using Multifactor Authentication (MFA) as an extra step to authenticate to applications with sensitive data. We are now implementing a phased plan to require MFA for all faculty and staff and students to protect off-campus access to their WCUid. So, why is MFA important? If there is a breach […]