Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

IT Service of the Month: Application Authentication Services

Modern authentication service (the university’s standard authentication service) is available for most web and cloud-based applications. The service provides a common, secure, central login service for both local and cloud-based application authentication as well as authentication services for federated, collaborative applications used by other UNC universities and the UNC-System Office and other entities that are […]

Curative Analysis: ‘Own IT’ for June 2019

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Multi-Factor Authentication Text Messages: Several clients are reporting issues receiving text messages or failure of the authentication […]

IT Service of the Month: Banner/Reporting Services

Banner by Ellucian is WCU’s enterprise resource planning (ERP) solution. An ERP is a comprehensive, integrated computer information system used to manage the university’s administrative services, consolidating all business operations into a uniform and enterprise wide system environment. Banner operates in these areas: Finance, Student Services, Alumni and Development, Human Resources, and Financial Aid. More […]

Curative Analysis: ‘Own IT’ for May 2019

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Multi-Factor Authentication Text Messages: Several clients are reporting issues receiving text messages or failure of the authentication […]

IT Service of the Month: Wireless Network Connectivity

WCU provides wireless network connectivity (WiFi) in most academic and residential spaces, for use by faculty, staff, and students via Education Roaming. Education Roaming, or eduroam, is a secure, world-wide roaming Wi-Fi access service developed for the research and education community. It allows students, faculty, and staff from participating institutions to obtain Wi-Fi internet connectivity […]