COVID-19 Updates

Click Here

DoIT News

Western Carolina University Division of IT

Welcome to DoIT News 

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

Craig A. Fowler, Chief Information Officer

Latest Updates

Banner Personal Services Replacement

On August 31, Personal Services (Banner 8) in myWCU will be updated to Banner 9. This update provides an enhanced user experience for easier use and navigation.  Although an overall outage is not required, some existing Banner URLs in myWCU will be unavailable for up...

read more

IT Service of the Month: Share Drive Access

We provide data storage and backup services to meet departmental data storage needs. This service includes user rights management and remote access. This service is sometimes referred to as Saturn or the H: Drive. Both Windows and Mac computers with an Ethernet...

read more

IT Service of the Month: Softphone

Service Description A softphone is a piece of software that allows users to make telephone calls over the internet via a computer or smartphone. You may request changes to a softphone, such as adding or removing a license to use a desktop application or smartphone...

read more

COVID-19 Resources

Teaching and Working Remotely

General Questions