Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

IT Service of the Month: Management of IT Assets

The Division of Information Technology (DoIT) uses an inventory management system to track university owned technology assets. Additionally, whenever a qualifying asset is permanently moved, transferred to another department, traded in, missing, stolen, dismantled, or otherwise disposed, we have an Asset Inventory Control system in place. Requirements/Limitations DoIT is responsible for tracking: Computers – laptops, tablets, desktops Servers […]

Curative Analysis: ‘Own IT’ for November 2018

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Blackboard Login Issues:  A security feature from the updated firmware on the external firewall caused the firewall to incorrectly block Blackboard […]

IT Service of the Month: Software Adoption Review

This service provides WCU Faculty and Staff with consultative support in the purchasing and/or acquisition of software to be used by WCU faculty, staff, or students on WCU-owned computers. This service is provided to enable compliance with University Policy 119. Requestors will be provided with recommendations for best-practice approach to the adoption of the proposed […]

Information Security Awareness November 2018: Shop Safe Online, Even on Black Friday (and Cyber Monday)!

In 2016, for the first time ever, shoppers bought more online than in stores. All Internet-connected devices are vulnerable, especially when being used for purchases. Check out the graphics below for tips about safe shopping online. It is important to be “Cybersmart” whether conducting personal business or university business!     Watch this video: Online […]

Curative Analysis: ‘Own IT’ for October 2018

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Blackboard Login Issues:  A security feature from the updated firmware on the external firewall caused the firewall to incorrectly block Blackboard […]