Craig Fowler

Welcome to DoIT News

From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.

CIO Craig A. Fowler

Information Security Awareness January 2018: Privacy Is Our Shared Responsibility

Every year, we talk about keeping your information private. What about your customers’ information? No matter how you define customers ( e.g. students, employees, donors), you and your organization collect their information, and it is up to you to respect and keep their information private. Always start with privacy. Include privacy in the planning phase […]

IT Service of the Month: Accounts for Guests to Access Administrative Resources

The Division of IT creates and maintains WCUids which provide access to university computing resources such as computers, email, wireless network, files, printers, and more. Eligibility Guests, Consultants and Aramark Employees Student Workers Graduate Assistants (Non-Teaching and Non-Lab) Non-Person (A generic account for the Baseball Program, for example) Depending on the type of access being […]

IT Service of the Month: Management of IT Assets

The Division of Information Technology (DoIT) uses an inventory management system to track university owned technology assets. Additionally, whenever a qualifying asset is permanently moved, transferred to another department, traded in, missing, stolen, dismantled, or otherwise disposed, we have an Asset Inventory Control system in place. Requirements/Limitations DoIT is responsible for tracking: Computers – laptops, tablets, desktops Servers […]

Curative Analysis: ‘Own IT’ for November 2017′

Equitrac and Windows 10:  A recent update to Windows 10 from Microsoft is not compatible with out current version of Equitrac, resulting in printing issues for some WCU faculty and staff.  Some faculty and staff are receiving an error stating that they have no available funds to print while others are not being prompted to accept […]

Information Security Awareness November 2017: Shop Safe Online, Even on Black Friday (and Cyber Monday)!

In 2016, for the first time ever, shoppers bought more online than in stores. All Internet-connected devices are vulnerable, especially when being used for purchases. Check out the graphics below for tips about safe shopping online. It is important to be “Cybersmart” whether conducting personal business or university business!     Watch this video: Online […]