Geopolitical Tensions and Cybersecurity
As the conflict between Russia and Ukraine escalates, our government anticipates an increase in cyberattacks against U.S. institutions. Below is some useful information from the Cybersecurity and Infrastructure Security Agency’s Shields Up website...
Do You Manage IT Projects? See How to Create “Lessons Learned”
Most project managers understand the importance of documenting “lessons learned” on current and future projects. Capturing and regularly updating the lessons learned can keep the project on track. In the long run, it can also help continually improve how the Division...
New Project Intake Process
The Division of IT has redesigned our project intake process. Representatives from all areas of IT recently collaborated to review the previous intake activities, and a new customized intake process was vetted and approved by the ITLC for final adoption. ...
Banner Personal Services Replacement
On August 31, Personal Services (Banner 8) in myWCU will be updated to Banner 9. This update provides an enhanced user experience for easier use and navigation. Although an overall outage is not required, some existing Banner URLs in myWCU will be unavailable for up...
IT Service of the Month: Domain Name System (DNS)
WCU provides DNS (Domain Name System) hosting services for the university as well as for qualifying related organizations. The DNS translates computer names to Internet Protocol (IP) addresses. This naming structure makes it easier to access resources on the internet...
Curative Analysis: ‘Own IT’ Update for July 2022
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. WCU-Guest Access: On June 13, users...
IT Service of the Month: Share Drive Access
We provide data storage and backup services to meet departmental data storage needs. This service includes user rights management and remote access. This service is sometimes referred to as Saturn or the H: Drive. Both Windows and Mac computers with an Ethernet...
Curative Analysis: ‘Own IT’ Update for June 2022
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Clearspan UC One Connect: On May 12,...
IT Service of the Month: Extension/Phone – Rename, Add, Remove
WCU offers Voice over Internet Protocol (VoIP) phone service. Request changes to an extension or phone such as renaming, adding, or removing a phone or line. Submit a Request for Phone Service Eligibility WCU Faculty and Staff Service Availability Monday-Friday, 8-5....
Curative Analysis: ‘Own IT’ Update for May 2022
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Wired Network Connectivity: On April 21,...
Community Service Opportunities
Medical Supplies for Costa RicaFor Additional Information Contact Tony Rivera-Soto Acetaminophen Ibuprofen Cough syrup/drops Vitamins: multi, C, D Allergy Antacids Antibiotic cream Nasal spray Used eyeglasses Icy hot Band-Aids/First aid kit Eye drops Thermometers...