Curative Analysis: ‘Own IT’ for April 2021

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Banner 9 Admin Login:  IT staff are...

IT Service of the Month: Banner/Reporting Services

IT Service of the Month: Banner/Reporting Services | Do IT News Banner by Ellucian is WCU’s enterprise resource planning (ERP) solution. An ERP is a comprehensive, integrated computer information system used to manage the university’s administrative services,...

Curative Analysis: ‘Own IT’ for March 2021

Curative Analysis: ‘Own IT’ for February 2021 | Do IT News The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues...

Curative Analysis: ‘Own IT’ for February 2021

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Personal Services Access: Personal...

IT Service of the Month: Email Quarantine

Have you had legitimate email quarantined as SPAM?  If your answer is yes, we have the information you need to retrieve messages in a timely manner and to help prevent future messages from that sender being caught in our SPAM filters. There are two options for...

Curative Analysis: ‘Own IT’ for January 2021

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Personal Services Access: Personal...

IT Service of the Month: Password Management

The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or your password expires. Your WCUid is the username...

IT Service of the Month: File Collaboration

OneDrive-Western Carolina University is a secure cloud storage solution for your file sharing and collaboration needs.  Your WCUid has access to 1 TB storage for your files. With multiple options for file storage, you may have questions about the best...