Geopolitical Tensions and Cybersecurity
As the conflict between Russia and Ukraine escalates, our government anticipates an increase in cyberattacks against U.S. institutions. Below is some useful information from the Cybersecurity and Infrastructure Security Agency’s Shields Up website...
Skip the IT Line
It’s now even easier to get in-person help! Go to ithelp.wcu.edu and choose the “Schedule an Appointment” button (top row, second tile) to skip the line and get help at the time that works best for you! Choose what kind of help you need, pick a date and time, and...
MacOS Sequoia Upgrades
The IT Endpoint Management team is offering macOS Sequoia upgrades to campus faculty/staff machines. Users may see a notification saying, “Upgrade to macOS Sequoia”. Summarily, you may also go to Software Update and choose Get macOS Sequoia. Sequoia will be...
Quick and Easy IT Pickup: New Parking and Door Access!
We’re excited to announce improved parking options for faculty and staff picking up new computers from the IT Endpoint Services team at the Camp Building! What’s New? Designated Parking Spots:You’ll now find two designated parking spots marked “IT Pickup/Dropoff”...
Gone Phishin’
It’s easy for you to report phishing emails to the Division of IT with just one click! In your Outlook toolbar, you should see Report Message. Mousing over that gives a few options which you can use to easily mark the message as phishing. Once you do that, our IT...
myWCU Updates
myWCU was recently updated with a new search experience that is much faster and gives you control over the results that you see. If you find yourself in need of technology help, be sure to give the “IT Help” button in myWCU a try! If you can’t find what you want in...
New CATalytics Dashboard – Advisee Load
The CATalytics team has released a new Advisee Load dashboard into production, in partnership with the Registrar’s Office and the Advising Center. The purpose of the dashboard is twofold. First, the dashboard can be used to help Academic Departments and Professional...
New Canvas Integration
The Ed Tech team is happy to announce a new Canvas integration: Lucid allows faculty and students to create digital whiteboards and graphic organizers. There is an upcoming Canvas Webinar, showcasing how faculty are using Lucid in Canvas, which would be a great...
Winter Break Data Center Outage
On Saturday, January 4, 2025, from 6:00 a.m. until Sunday, January 5, 2025, at 8:00 p.m., IT Division staff will perform system maintenance to ensure the reliability and safety of the data center. During the maintenance work, system access (including VCAT) may be...
Greetings from the CIO
I joined your community 5 months ago and I really appreciate how welcoming and collaborative you've all been. Between the Catamount school and Helene, I've witnessed first hand your talent and dedication for this campus and our mission. I look forward to supporting...
Do You Manage IT Projects? See How to Create “Lessons Learned”
Most project managers understand the importance of documenting “lessons learned” on current and future projects. Capturing and regularly updating the lessons learned can keep the project on track. In the long run, it can also help continually improve how the Division...