DoIT News
Western Carolina University Division of ITWelcome to DoIT News
From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.
Greetings from the CIO
I joined your community 5 months ago and I really appreciate how welcoming and collaborative you’ve all been. Between the Catamount school and Helene, I’ve witnessed first hand your talent and dedication for this campus and our mission. I look forward to supporting you and our continued partnership as we continue to build upon past successes! I hope you have a safe and restful holiday!
Thank you and Happy Thanksgiving!
Latest Updates
Solving complex problems: Root Cause Update August 2013
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems we have handled in the last month.
The Division of IT enhances its business analysis capability and capacity
In the Division of IT, we have a new face and some familiar faces in new roles. Through a repurposing of positions to better meet the needs of the university, Neil Calvert and Sarah Speed have new roles and are joined by our new employee Marjorie. Together they are teaming up to enhance the business analysis capacity and capability of the Division.
Division of IT Service of the Month: Equipment Checkout
Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is Equipment Checkout.
How are we doing? IT shares its metrics for May, June, and July 2013
Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students. Here is our most recent data.
Combined computer purchasing brings substantial savings to WCU
In tight budget times, strategic purchasing is critical. In 2010, the Division of Information Technology began participating in two combined computer purchasing initiatives that have brought substantial savings to WCU.
This year in IT: Aligning our strategic momentum
With the Division of IT’s strategic plan in place, our leadership team developed our plans for the year. We wanted to update you so that you will know what our Division will be working on this year.
Demonstration classrooms go virtual
The Division of Information Technology is making changes to the Demonstration Classrooms for the 2013 Fall Semester. The changes will affect all faculty and staff members who use an instructor station in any of the Demonstration Classrooms.
Division of IT staff and students explore a Microsoft Campus
What better way to spend the summer than scoping out where some of the most tech savvy and happiest employees on earth work?
Division of IT Service of the Month: Physical Computer Security
Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is Physical Computer Security.
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