Contributed by the IT Directors
Learn more about IT … by the numbers.
1.2: The average number of days in which Student Computing incidents are resolved
15: The percentage of IT Services Help Desk incidents that are resolved using Bomgar ®, a remote assistance tool that provides direct computer-to-computer support via the Internet regardless of operating system. Read more about Bomgar ®.
26: The percentage of the incidents for Student Computing that is virus or spyware related
197: The number of supported servers (62 physical servers, 135 virtual servers)
300: The number of wireless access points on campus
318: The number of students that Student Computing helped during move-in weekend
500: The number of megabits per second (Mb/s) of WCU’s Internet connection bandwidth. (The average download speed for the US is 5.1 Mb/s per second, according to SpeedMatters.org. Download the Speed Matters report on Internet speeds pdf.)
635+: The number of students that Student Computing helped from the start of the semester to Sept. 11, 2009
900+: The number of IT Services Help Desk incidents resolved from the start of the semester to Sept. 11, 2009
1249: The number of email accounts created or deleted from May 1-Sept. 11, 2009 (approximately)
1592: The number of active, current courses in WebCat
3,753: The number of WCU email accounts as of Sept. 11, 2009
4,700+: The number of requests for support during the back-to-school month (Aug. 10-Sept. 7, 2009)
15,000: The number of network ports on campus (approximately)
15,972: The number of downloads from WCU iTunes University from Aug. 9-Sept. 11, 2009
1,921,321: The number of emails tagged as SPAM and allowed in July 2009
390,400,012: The number of emails tagged as SPAM and blocked in July 2009