New Project Intake Process

The Division of IT has redesigned our project intake process.  Representatives from all areas of IT recently collaborated to review the previous intake activities, and a new customized intake process was vetted and approved by the ITLC for final adoption. ...

Banner Personal Services Replacement

On August 31, Personal Services (Banner 8) in myWCU will be updated to Banner 9. This update provides an enhanced user experience for easier use and navigation.  Although an overall outage is not required, some existing Banner URLs in myWCU will be unavailable for up...

IT Service of the Month: Domain Name System (DNS)

WCU provides DNS (Domain Name System) hosting services for the university as well as for qualifying related organizations. The DNS translates computer names to Internet Protocol (IP) addresses. This naming structure makes it easier to access resources on the internet...

Curative Analysis: ‘Own IT’ Update for July 2022

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. WCU-Guest Access:  On June 13, users...