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Solving Complex Problems: Root Cause Update September 2013

by Dawn Brown | Oct 22, 2013 | IT News

The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems we have handled in the last month. Catamount Email (Office 365) – Missing options Mid-September...

Division of IT Service of the Month: Institutional Computer Purchases

by Dawn Brown | Oct 14, 2013 | IT News

Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is: Institutional Computer Purchases  Western Carolina University is required to participate in the UNC General Administration (UNC-GA) Combined Pricing Initiative (CPI)...
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