Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is.:
Student and Personal Computer Purchases
Western Carolina University has partnered with Dell and Apple to provide discounts on systems and services for enrolled students as well as faculty and staff personal computing needs.
WCU Minimum Computer Specifications for Students
Eligibility
WCU Students, Faculty and Staff personal purchases.
Parents and students, please note that to purchase a computer at our special pricing you must be an admitted student at Western Carolina University.
Service Availability
Web tools for purchasing are available 24/7. Shop our online Dell store at http://www.dell.com/wcu or our online Apple store at http://www.apple.com/edu/wcu. Personal assistance is available by appointment, Monday-Friday, 8-5.
IT’s Role
Developing and maintaining standards for computers, warranty repair recommended purchasing configurations, help with ordering.
Support
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
For More Information
Accessory items available at the WCU Bookstore include software, cables, surge protectors, security kits.
Charge for this Service
No charge