The Virtual Private Network (VPN) allows faculty and staff to access on-campus resources from off-campus.
Requirements/Limitations
Internet connection
Eligibility
Faculty and Staff
Service Availability
Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.
IT’s Role
Maintain the service and availability.
Access this Service
It can be accessed at http://vpn.wcu.edu/.
Support
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
For More Information
Log in to the Online Help Desk/IT Self-Service https://help.wcu.edu/, search for VPN, select Solution – How do I login to VPN?
Charge for this Service
No charge