Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is:

Folder/File Encryption

 The Division of IT supports a software solution for encryption and decryption of sensitive data providing cryptographic privacy and authentication for data communication.


Faculty and staff

Service Availability

Monday-Friday, 7:30am-6:30pm, closed weekends and University Holidays

IT’s Role

Purchase and maintain software licenses and license agreements. Consult with clients to determine data encryption/decryption needs and use cases. Install/configure necessary software and targets for encryption/decryption. Maintain the server environment necessary to support the encryption/decryption solution.


Contact the IT Help Desk Monday-Friday, 7:30a.m.-6:30 p.m. Closed weekends and university holidays Call: 227-7487 or 866-928-7487 (toll free) E-mail: ithelp@wcu.edu Log in: Online Help Desk/IT Self-Service <http://help.wcu.edu/Faculty and Staff username – wcu\WCU account username password – WCU account password Students username – wcu\Catamount account username password – your PIN or password

 Visit the Technology Commons On the ground floor of Hunter Library For walk-up technology assistance for faculty, staff and students We’re open the same hours as Hunter Library

Charge for this Service

No charge