IT News

IT Service of the Month: Banner/Reporting Services

Service Description

Banner by Ellucian is WCU’s enterprise resource planning (ERP) solution. An ERP is a comprehensive, integrated computer information system used to manage the university’s administrative services, consolidating all business operations into a uniform and enterprise wide system environment. Banner operates in these areas: Finance, Student Services, Alumni and Development, Human Resources, and Financial Aid.

More Information

Contact the following areas for accounts, access, and support:

Requirements/Limitations

Banner Administrative Accounts (INB) must be authorized by the department (where the individual is employed) and approved by the data steward of the functional area (to which access is requested).

Eligibility

Administrative staff, department heads, and select faculty

Service Availability

Available 24 hours a day, 7 days a week, except for scheduled maintenance.

IT’s Role

IT creates the accounts and makes sure the resource supporting the accounts is available for account authorization.

Charge for this Service

No charge

Support

Contact the IT Help Desk
Monday-Friday, 7:30 a.m – 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service http://help.wcu.edu
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students