Archive for September, 2018

Curative Analysis: ‘Own IT’ for September 2018

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Phishing Attempts: Spring semester 2018 saw a 250% increase of phishing campaigns coming to WCU.  Several steps have been […]

IT Service of the Month: Share Drive Access

We provide data storage and backup services to meet departmental data storage needs. This service includes user rights management and remote access. This service is sometimes referred to as Mercury or the H Drive. Both Windows and Mac computers with an Ethernet connection at login automatically map Mercury. On Windows machines, it shows up under […]

Information Security Awareness: WCU’s Response to Phishing Attacks

During the Spring Semester of 2018 WCU was under a persistent attack of phishing Email. The attacks were sophisticated enough to lure hundreds of students and many faculty and staff into giving up their login credentials. WCU’s response to these attacks has been a 3-pronged approach to reduce the phishing and protect individuals and university […]