IT News

IT Service of the Month: Domain Name System (DNS)

WCU provides DNS (Domain Name System) hosting services for the university as well as for qualifying related organizations. The DNS translates computer names to Internet Protocol (IP) addresses. This naming structure makes it easier to access resources on the internet or campus network.

Requirements/Limitations

In general, domain names for all computer systems, devices, and services at Western Carolina University will be assigned under the wcu.edu subdomain name. However, it is not necessary to register all domains with WCU IT and its name servers. Outside domain registrations are acceptable as long as the associated program or project is officially supported by a unit within Western Carolina University.

Data network security policies detailed in University Policy 95:  Data Network Security and Access Control

Eligibility

WCU Faculty and Staff

Service Availability

Available 24 hours a day, 7 days a week, except for scheduled maintenance.

IT’s Role

IT maintains the infrastructure, provides service availability, troubleshoots, and supports issues with DNS.

Charge for this Service

There is no charge DNS (Domain Name System) hosting services .

Support 

Contact the IT Help Desk
Monday-Friday, 7:30 a.m – 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service http://help.wcu.edu
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students