The Division of IT (DoIT) offers assistance to identify and procure appropriate security methods for University-owned or personal computers.
We will help install and implement the selected security devices or systems for University-owned computers.
University-owned laptops come with two security features – the WCU logo etched onto the cover and Computrace installed to help locate lost or stolen machines.
This service is available for both University-owned assets as well as personally-owned computers.
Faculty, staff, and students are eligible for this service.
By appointment 8:00am-5:00pm M-F
Charge for this Service
Equipment costs for physical security (approximately $35 per kit).
Licensing fee for Computrace or LoJack ($75.50 per computer).
Fee for Engraving of computers ($17.50 per computer).
Contact the IT Help Desk
Monday-Friday, 7:30 a.m – 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service http://help.wcu.edu
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
See our hours at tc.wcu.edu