DoIT News
Western Carolina University Division of ITWelcome to DoIT News
From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.
Greetings from the CIO
I joined your community 5 months ago and I really appreciate how welcoming and collaborative you’ve all been. Between the Catamount school and Helene, I’ve witnessed first hand your talent and dedication for this campus and our mission. I look forward to supporting you and our continued partnership as we continue to build upon past successes! I hope you have a safe and restful holiday!
Thank you and Happy Thanksgiving!
Latest Updates
Curative Analysis: ‘Own IT’ for November 2018
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Blackboard Login Issues: A security...
Information Security Awareness November 2018: Shop Safe Online, Even on Black Friday (and Cyber Monday)!
In 2016, for the first time ever, shoppers bought more online than in stores. All Internet-connected devices are vulnerable, especially when being used for purchases. Check out the graphics below for tips about safe shopping online. It is important to be “Cybersmart”...
Curative Analysis: ‘Own IT’ for October 2018
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Blackboard Login Issues: A security...
IT Service of the Month: Domain Name System (DNS)
WCU provides DNS (Domain Name System) hosting services for the university as well as for qualifying related organizations. The DNS translates computer names to Internet Protocol (IP) addresses. This naming structure makes it easier to access resources on the internet...
Information Security Awareness: What are the risks of the Internet of Things?
You may have heard the term “Internet of Things” or IoT used a lot recently. This term refers to non-traditional devices that are now able to connect to the Internet. These can be “things” like fitness trackers, cars, dishwashers, smart TVs, door locks or medical...
Curative Analysis: ‘Own IT’ for September 2018
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Phishing Attempts: Spring semester 2018...
IT Service of the Month: Share Drive Access
We provide data storage and backup services to meet departmental data storage needs. This service includes user rights management and remote access. This service is sometimes referred to as Mercury or the H Drive. Both Windows and Mac computers with an Ethernet...
Information Security Awareness: WCU’s Response to Phishing Attacks
During the Spring Semester of 2018 WCU was under a persistent attack of phishing Email. The attacks were sophisticated enough to lure hundreds of students and many faculty and staff into giving up their login credentials. WCU’s response to these attacks has been a...
Curative Analysis: ‘Own IT’ for August 2018
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Phishing Attempts: Spring semester 2018...
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