DoIT News
Western Carolina University Division of ITWelcome to DoIT News
From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.
Greetings from the CIO
I joined your community 5 months ago and I really appreciate how welcoming and collaborative you’ve all been. Between the Catamount school and Helene, I’ve witnessed first hand your talent and dedication for this campus and our mission. I look forward to supporting you and our continued partnership as we continue to build upon past successes! I hope you have a safe and restful holiday!
Thank you and Happy Thanksgiving!
Latest Updates
How are we doing? IT shares its metrics for July 2016 through June 2017
Internet Connection Uptime 99.99% August – multiple outages totaling thirty minutes, due to an upgrade of the campus routers connecting WCU to the internet Core Network Uptime 99.35% July 9-11 – 2 day, 9 hour outage in Harrill due to faulty circuit breaker July 12 – 2...
Forsyth Classroom Update
Projects are ongoing in the Forsyth Building related to strategic classroom renovations and the possibilities of extending learning experiences by making the classroom spaces on campus more flexible. An outdated computer lab in Forsyth 313 was replaced by a flexible...
Curative Analysis: ‘Own IT’ for August 2017
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Equitrac and Windows 10: A recent update...
IT Service of the Month: Copyright Infringement Remediation
When a copyright holder contacts WCU about an offense originating from our network, it is the responsibility of IT to locate the infringing individual and begin the remediation process. After the infringing individual is discovered, the network connection is...
Curative Analysis: ‘Own IT’ for July 2017
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Student Release of Information: ...
New Employee Accounts Available First Day of Work!
You asked and we listened! On August 4, new employees will have their WCU account (WCUid) set up and ready to use the first day they start work. In addition, faculty, graduate assistants, and teaching assistants will be able to self-activate their WCU account up to 90...
Faculty and Staff Training for Fall 2017
Continuing this fall, the Division of IT will be offering training in Excel, Word, Outlook, Data Storage and Backup, Advanced Excel classes in Pivot Tables, Macros, and V-Lookup. This is your opportunity to increase your efficiency and productivity and save time by...
IT Service of the Month: Student and Personal Computer Purchases
Western Carolina University has partnered with Dell and Apple to provide discounts on systems and services for enrolled students as well as faculty and staff personal computing needs. WCU Minimum Computer Specifications for Students Eligibility WCU Students, Faculty...
Curative Analysis: ‘Own IT’ for June 2017
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. WCUid Management: Recently, some WCU...
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