Spring 2009

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Corning executive named new CIO at WCU

Craig A. Fowler, an information technology executive with more than 20 years of private-sector experience with several Fortune 500 companies, is Western Carolina University’s next chief information officer.

Identity management a major goal in 2009-10

Identity management will take the spotlight as a major goal in 2009-10 due to its importance to campus communication, effective business practices, information security, and the eBriefcase component of the QEP.

IT “front door” about to open to WCU

One of the major IT projects of the 2009-10 academic year is the development of an online entry point, a “front door,” to IT services and information.

eBriefcase project takes off with pilot phase

During the fall 2008 semester, Western piloted the Education Briefcase (eBriefcase), a component of the WCU Quality Enhancement Plan (QEP), with the help of consultant B2B Technologies.

Ten IT projects to have high visibility on campus

The Division of IT (DoIT) currently has about 80 projects under way. While all of these will have a positive impact on some portion of WCU’s activities, 10 projects will be most visible to the campus.

Client Services adjusts service model, technologies to provide best support possible

In receiving feedback from a survey of its campus constituents 18 months ago, the Client Services team responded by making several critical adjustments to its service model and technologies in an effort to exceed support expectations in a time of higher demands and increasing technology needs in education.

Old, new, and cool: WCU computing standards getting a lift

The Computer Standards Committee gets to work on revising WCU’s current computer standards list and giving it a lift.

CIO shares perspective on major IT issues, opportunities facing WCU

I am very excited about this new IT publication, DoIT News, to keep the campus community aware of IT initiatives and issues. The Division of IT continues to strive to be as transparent as possible. Given the nature of IT and the dynamics of the institution this is an ongoing challenge.

— Bil Stahl, CIO

Catamount Mail: email, storage, social networking, and more!

WCU transitioned to Windows Live for student email in 2007. In doing so, students gained access to a more robust email system, increased uptime, and more storage space … and that was just for email! They also gained many additional features that can benefit their academic and social lives.

IT announces staff comings and goings

New staff joined the IT division this year, a number of current staff moved to new positions and, as the year ends, two longtime colleagues will retire.