Archive for October, 2016

Information Security Awareness: Social Engineering

Ponemon Institute performed an experiment by sending a white-hat hacker into the offices of eight U.S. companies, under the guise of a temporary or part-time worker. “(I)n 88% of attempts, they were able to visually hack sensitive information from a worker’s computer screen or hard copy documents,” 63% of the time within a half hour. […]

How are we doing? IT shares its metrics for July 2016 through September 2016

Internet Connection Uptime 99.98% August 11: multiple outages totaling thirty minutes, due to an upgrade of the campus routers connecting WCU to the Internet Core Network Uptime 99.89% July 9-11: 2 day, 9 hour outage in Harrill due to faulty circuit breaker July 12: 2 hours outage in Blue Ridge due to power loss July […]

Antivirus Software Maintenance for Mac OS

On Tuesday, October 25 at 8:00 a.m., IT staff will activate a process over the campus network to remove remaining installations of the Symantec Endpoint Protection antivirus application on Macintosh computers. Antivirus tools from Microsoft are now used to protect both Windows and Macintosh university owned PCs. For protection of personally owned PCs, the Avira […]

NEW! Blackboard Collaborate

Blackboard Collaborate is a new online collaborative learning solution that provides a simple and reliable means to engage students in an online environment. It will be replacing GoToMeeting as the tool for providing web conferencing and virtual meetings here at Western Carolina University, and will become available at the end of December. Blackboard Collaborate is […]

IT Service of the Month: Digital Signage

WCU’s Digital Signage system is a form of electronic display that shows multimedia content for informational, instructional, educational, and advertising purposes. Whereas traditional signage is comprised of printed material, WCU’s Digital Signage system employs large format monitors to display information. While printed signs remain static, a digital sign has the capacity to be dynamic, interactive, […]