Curative Analysis: ‘Own IT’ for April 2018

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Outlook 2016 for Mac:  Clients using...

What Happens after I Submit a Project Request?

After submitting a Project Request from the Request a new IT project link shown below, several steps are taken to put the request into the project queue. From an Information Technology (IT) perspective, the process looks like the workflow diagram shown at the end of...