Archive for April, 2018

Curative Analysis: ‘Own IT’ for April 2018

The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Outlook 2016 for Mac:  Clients using Outlook 2016 for Mac may have noticed that appointments or meetings are […]

What Happens after I Submit a Project Request?

After submitting a Project Request from the Request a new IT project link shown below, several steps are taken to put the request into the project queue. From an Information Technology (IT) perspective, the process looks like the workflow diagram shown at the end of this article; for simplification, here’s what actually happens: Step 1—Discovery […]

IT Service of the Month: ITV Teleconferencing and Video Conferencing

Service Description We provide standard video conferencing for virtual business meetings, and interactive video classes allowing place-bound students to attend WCU classes in a video environment. Instructional Television is two-way audio and/or video conferencing. Classes are shared by local sites connecting to remote sites. Depending on how the course is set up, students at both […]