IT Service of the Month: Domain Name System (DNS)
WCU provides DNS (Domain Name System) hosting services for the university as well as for qualifying related organizations. The DNS translates computer names to Internet Protocol (IP) addresses. This naming structure makes it easier to access resources on the internet...
Curative Analysis: ‘Own IT’ for August 2020
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Personal Services Access: Personal...
IT Service of the Month: Share Drive Access
We provide data storage and backup services to meet departmental data storage needs. This service includes user rights management and remote access. This service is sometimes referred to as Mercury or the H Drive. Both Windows and Mac computers with an Ethernet...
Cleaning your PawPrint Ricoh Printer
With concerns over the spread of coronavirus (COVID-19), cleaning and disinfecting all surfaces is imperative. Please adhere to these best practices for cleaning PawPrint printer screens and operation panels. For more information on cleaning and disinfecting, consult...
Fall 2020 Classrooms with Enhanced Audio Connectivity for Hybrid Sections
As part of the preparations for hybrid teaching in WCU classrooms, additional audio connectivity was installed to allow for the use of a personal microphone, as well as to assist in the use of common software tools using the classroom audio system. Read more......
Curative Analysis: ‘Own IT’ for July 2020
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Personal Services Access: Personal...
Q&A Sessions Scheduled for Fall 2020 Classroom Technology
The Coulter Faculty Commons and the Division of IT will be hosting virtual panel sessions to answer your questions and offer information on Fall 2020 classroom technology along with some general guidelines for use, adoption, and support. Sign-up for a session today!...
Fall 2020 Audio Enhancements for Hybrid Sections
As part of the preparations for hybrid teaching in WCU classrooms, additional audio connectivity was installed to allow for the use of a personal microphone, as well as to assist in the use of common software tools using the classroom audio system. Below are a few...
Fall 2020 Instructional Plan
Inspired by those we serve Western Carolina University provides our students with a high quality education and preparationfor responsible citizenship in a changing world. Our core values embrace excellent teaching,scholarship, and service; collaboration with and...
Policy Considerations of Classroom Tech Use
The recording of any student’s personally identifiable information is subject to University Policy 122, which identifies specific requirements that must be met in order to use video capture in a classroom environment. These policies apply to both in-person courses and...