by Dawn Brown | Sep 18, 2009 | IT News
By Anna McFadden, Director of the Coulter Faculty Center (CFC) WCU recently upgraded its Wimba voice tools within WebCat to Wimba Classroom 6.0. Faculty now have access to this live, virtual classroom with features such as audio, video, application sharing, content...
by Dawn Brown | Sep 18, 2009 | IT News
By Shandon Bates, Director of Systems and Operations When I agreed to profile the systems and operations department for DoIT News I had no idea what a large task it was going to be. It’s fairly easy to describe my job in a social setting (“I lead a staff that handles...
by Dawn Brown | Sep 18, 2009 | IT News
Contributed by the IT Directors Learn more about IT … by the numbers. 1.2: The average number of days in which Student Computing incidents are resolved 15: The percentage of IT Services Help Desk incidents that are resolved using Bomgar ®, a remote assistance...
by Dawn Brown | Jul 14, 2009 | IT News
Craig A. Fowler (pictured), an information technology executive with more than 20 years of private-sector experience with several Fortune 500 companies, is Western Carolina University’s next chief information officer. A resident of Hickory, Fowler will succeed Wilson...
by Dawn Brown | Apr 30, 2009 | IT News
By Newton Smith, Associate CIO; Stan Hammer, Assistant CIO; and Al Sanders, IT Project Coordinator. Identity management will take the spotlight as a major IT goal in 2009-10 due to its importance to campus communication, effective business practices, information...
