Skip the IT Line

Skip the IT Line

It’s now even easier to get in-person help! Go to ithelp.wcu.edu and choose the “Schedule an Appointment” button (top row, second tile) to skip the line and get help at the time that works best for you! Choose what kind of help you need, pick a date and time, and...
MacOS Sequoia Upgrades

MacOS Sequoia Upgrades

The IT Endpoint Management team is offering macOS  Sequoia upgrades to campus faculty/staff machines. Users may see a notification saying, “Upgrade to macOS Sequoia”. Summarily, you may also go to Software Update and choose Get macOS Sequoia.   Sequoia will be...
Quick and Easy IT Pickup: New Parking and Door Access!

Quick and Easy IT Pickup: New Parking and Door Access!

We’re excited to announce improved parking options for faculty and staff picking up new computers from the IT Endpoint Services team at the Camp Building! What’s New? Designated Parking Spots:You’ll now find two designated parking spots marked “IT Pickup/Dropoff”...
Gone Phishin’

Gone Phishin’

It’s easy for you to report phishing emails to the Division of IT with just one click! In your Outlook toolbar, you should see Report Message. Mousing over that gives a few options which you can use to easily mark the message as phishing.  Once you do that, our IT...
myWCU Updates

myWCU Updates

myWCU was recently updated with a new search experience that is much faster and gives you control over the results that you see.  If you find yourself in need of technology help, be sure to give the “IT Help” button in myWCU a try!  If you can’t find what you want in...