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Guidelines for Technology Adoption

by Dawn Brown | Jul 15, 2020 | COVID-19 Updates, Teaching and Working Remotely

Download the chart F20_WCU Approved Tools to review the approved tools, their use cases, and various advantages and disadvantages.   Introduction   There was a time before COVID-19.  In Spring 2019, a national survey from EDUCAUSE found that the majority of...

Did you take your WCU computer home?

by Dawn Brown | Apr 14, 2020 | COVID-19 Updates, General Questions

We realize during this time that many of us are using our WCU computers from home, as we work remotely.  While this is great for productivity, we want to ensure assets are updated with their correct locations.  If you have taken your WCU Computer home or to another...

In the News: Zoom Security

by Dawn Brown | Apr 6, 2020 | COVID-19 Updates, Teaching and Working Remotely

You may have seen Zoom Video in the news lately for a variety of reasons.  At WCU, we take your security and privacy seriously, and we assure you that our IT leadership, IT security, and Zoom teams are monitoring our Zoom environment.  Zoom has experienced tremendous...

Coronavirus Cyber-Scams on the Rise

by Dawn Brown | Apr 2, 2020 | COVID-19 Updates, General Questions

Cybercriminals are continuing to find ways to lure people into their scams, building on fear and emotion about the current pandemic. We anticipate this will continue to increase as the stimulus checks from the government move forward. You may see promotions for...

Receiving and Sending Fax Documents from Off-campus

by Dawn Brown | Mar 30, 2020 | COVID-19 Updates, Teaching and Working Remotely

Receive a Fax If you or your department regularly receive faxes, you may want to have your fax number set up so that future faxes can be automatically received, either in a departmental email or a share drive (Secure or Mercury Share). You can request this...

Technology Commons Support by Appointment

by Dawn Brown | Mar 27, 2020 | COVID-19 Updates, General Questions

Effective March 25 until further notice, access to Technology Commons services will be by appointment only.  Our hours will be 8am-5pm, M-F and closed on weekends.  The Technology Commons doors will be locked, but we will still be providing students, faculty and staff...
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