IT institutes new staff award

By Anna T. McFadden, Director of Academic Engagement and IT Governance The IT Leadership Council (ITLC) has instituted a new staff recognition called the Triple P Award. The purpose of the Triple P Award is to recognize an outstanding or exceptional staff contribution...

IT Root Cause: What is it?

By Candy Benson, Total Quality Manager, Campus Computing In spring 2010, a team was created within the Division of IT and given the following charge: Meet regularly to review key defects IT has dealt with during the previous weeks, identify the root cause of the top...

Campus data center improvements scheduled for Dec. 30

By Scott Swartzentruber, Director of Networking and Communications IT will be making important changes to the campus data center infrastructure on Thursday, Dec. 30.  The changes include improvements to the server, storage and network components of the data center....