This category contains 27 posts

Tell us how to contact you in an emergency

In an ongoing effort to improve Emergency Notification to the WCU campus community, the Office of Emergency Services in partnership with the Division of IT has developed a new process for students, staff, and faculty to enroll and update cellular phone contact information used to send text and/or voice messages to them in an emergency.

How Are We Doing? IT Shares Its Metrics for August through October 2013

Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students. If you have any questions about this data, please contact Dr. Anna McFadden at Ext. 2411.

Combined computer purchasing brings substantial savings to WCU

In tight budget times, strategic purchasing is critical. In 2010, the Division of Information Technology began participating in two combined computer purchasing initiatives that have brought substantial savings to WCU.

Solving complex problems: Root Cause Update June 2103

The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we wish to draw your attention to some of the problems we have handled in the last month.

Java Issues May Affect MAC Users

Faculty and staff have reported experiencing issues accessing VPN, Banner, and Blackboard services from Apple computers.

Faculty and Staff to Provide Input for Email Decision

Save the Date! The Faculty/Staff email task force will conduct an Open Forum for faculty and staff on Monday, February 18 from 2:30 to 3:30 in the UC Theatre.

How are we doing? IT shares its metrics for August, September, October

Each quarter, the Division of Information Technology shares its performance metrics with our university colleagues and students.

Anti-virus Upgrade for WCU Macintosh Computers

The Division of IT will issue an automated update to WCU-owned Machintosh computers on Thursday, October 18, 2012 beginning at 11:00am. This update will upgrade Symantec Endpoint Clients to the latest version, 12.1.

Community Member Access Now in Blackboard

During the pilot phase of this project, we have successfully granted one-hundred community members access to the Blackboard system to engage with the WCU community.

How are we doing? IT Shares Performance Data for June, July, August

IT shares it’s recent performance data.