by Dawn Brown | Mar 21, 2014 | Archive, IT News, Uncategorized
Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students. If you have any questions about this data, please contact Dr. Anna McFadden at Ext. 2411. Internet Connection Uptime 99.95% 1 hour...
by Dawn Brown | Jan 3, 2014 | Archive, Uncategorized
In an ongoing effort to improve Emergency Notification to the WCU campus community, the Office of Emergency Services in partnership with the Division of IT has developed a new process for students, staff, and faculty to enroll and update cellular phone contact...
by Dawn Brown | Dec 6, 2013 | Archive, Uncategorized
Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students. If you have any questions about this data, please contact Dr. Anna McFadden at Ext. 2411. Internet Connection Uptime 100% –...
by Dawn Brown | Aug 13, 2013 | Archive, IT News, Uncategorized
In tight budget times, strategic purchasing is critical. In 2010, the Division of Information Technology began participating in two combined computer purchasing initiatives that have brought substantial savings to WCU. Combined Pricing Initiative One program, the...
by Dawn Brown | Jul 24, 2013 | Archive, Uncategorized
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems we have handled in the last month. Wireless Tiger Team A Wireless TIGER Team has been assembled...
by Dawn Brown | Feb 15, 2013 | Archive, Uncategorized
Faculty and staff have reported experiencing issues accessing VPN, Banner, and Blackboard services from Apple computers. This issue is related to Apple disabling Java versions earlier than 7.13 via Xprotect, a security software installed in OS X versions Snow...
