DoIT News
Western Carolina University Division of ITWelcome to DoIT News
From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.
Greetings from the CIO
I joined your community 5 months ago and I really appreciate how welcoming and collaborative you’ve all been. Between the Catamount school and Helene, I’ve witnessed first hand your talent and dedication for this campus and our mission. I look forward to supporting you and our continued partnership as we continue to build upon past successes! I hope you have a safe and restful holiday!
Thank you and Happy Thanksgiving!
Latest Updates
IT Service of the Month: ITV Teleconferencing and Video Conferencing
Service Description We provide standard video conferencing for virtual business meetings, and interactive video classes allowing place-bound students to attend WCU classes in a video environment. Instructional Television is two-way audio and/or video conferencing....
Information Security Awareness: Don’t Get Hooked
Phishing attacks pose a major risk to any organization and continue to target people at WCU. Since these threats won't go away any time soon, it is important to provide education about the warning signs of phishing, the potential risks of falling prey to an attack,...
Curative Analysis: ‘Own IT’ for March 2018
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. PAW Print Printing: In January, IT began...
IT Service of the Month: Physical Computer Security
The Division of IT (DoIT) offers assistance to identify and procure appropriate security methods for University-owned or personal computers. We will help install and implement the selected security devices or systems for University-owned computers. University-owned...
Information Security Awareness: Beef Up Your Physical Security
Remember, protecting information means much more than phishing and passwords. Here are some tips for beefing up your physical security and related policies: Be aware of unauthorized attempts to access restricted spaces through “tailgating” and social engineering....
Curative Analysis: ‘Own IT’ for February 2018
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Wireless connectivity: Clients issues...
IT Service of the Month: Password Management
The Division of IT provides a self-service password reset tool for faculty, staff, and student WCUids. Self-service password management allows you to manage your WCUid account should you forget your password or your password expires. Your WCUid is the username...
Curative Analysis: ‘Own IT’ for January 2018
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Access to www.wcu.edu: While publishing...
IT Service of the Month: Accounts for Guests to Access Administrative Resources
The Division of IT creates and maintains WCUids which provide access to university computing resources such as computers, email, wireless network, files, printers, and more. Eligibility Guests, Consultants and Aramark Employees Student Workers Graduate Assistants...
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