DoIT News
Western Carolina University Division of ITWelcome to DoIT News
From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.
Greetings from the CIO
I joined your community 5 months ago and I really appreciate how welcoming and collaborative you’ve all been. Between the Catamount school and Helene, I’ve witnessed first hand your talent and dedication for this campus and our mission. I look forward to supporting you and our continued partnership as we continue to build upon past successes! I hope you have a safe and restful holiday!
Thank you and Happy Thanksgiving!

Latest Updates
IT Service of the Month: Phone Services
New International Calling Limitation Goes into Effect The State Office of Information Technology Services has blocked all international calling, except to Canada, on all phone lines. This change became effective at the end of April 2014. If you require international...
IT Service of the Month: Wireless Access for Guests
Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is: Wireless Access for Guests Guest wireless accounts allow visitors who are on campus for official University business to log in to the "WCU-Guest" wireless...
How are we doing? IT shares its metrics for October through December 2015
Internet Connection Uptime 100% No unplanned outages Core Network Uptime 99.89% 24 min unplanned outage on October 14 2015, affecting some users in McKee 2 hour unplanned outage on October 21, 2015 affecting some users in Hunter WCU University Website October 2015 –...
VIDEO: How much of your work can you stand to lose?
Click to view:
World Backup Day March 31, 2016
How much of your work can you stand to lose? Why should I back up data? Your personal work is the most important aspect of your computer. The operating system can be reinstalled, and so can applications, but it may be time-consuming, difficult, or even...
IT Service of the Month: File Collaboration
File Collaboration… Where do we go from here? OneDrive -Western Carolina University is a secure cloud storage solution for your file sharing and collaboration needs. Your WCUid has access to 1TB storage for your files. With multiple options for file storage, you may...
IT Service of the Month: Software Adoption Review
This service provides WCU Faculty and Staff with consultative support in the purchasing and/or acquisition of software to be used by WCU faculty, staff, or students on WCU-owned computers. This service is provided to enable compliance with University Policy 119....
Coming Soon: Microsoft Office 2016
The Division of IT (DoIT) has a project underway to test Microsoft Office 2016. Once testing is complete, our projection is to make Office 2016 available to current and newly purchased WCU-owned Dell/Apple faculty and staff computers during the Spring 2016...
Coming Soon: OS X El Capitan
Apple released the new operating system, El Capitan (v. 10.11) commercially on September 30, 2015. The Division of IT (DoIT) is currently evaluating WCU core systems and services for compatibility with El Capitan (v. 10.11). Once the new operating system has been...
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