DoIT News
Western Carolina University Division of ITWelcome to DoIT News
From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.
Greetings from the CIO
I joined your community 5 months ago and I really appreciate how welcoming and collaborative you’ve all been. Between the Catamount school and Helene, I’ve witnessed first hand your talent and dedication for this campus and our mission. I look forward to supporting you and our continued partnership as we continue to build upon past successes! I hope you have a safe and restful holiday!
Thank you and Happy Thanksgiving!
Latest Updates
IT Service of the Month: Presentation/Conference and Event Support
Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is:
Presentation / Conference & Event Support
Important changes ahead in naming webpages
We will be removing the 10,000 #.asp pages that are serving as redirects on April 1, 2014.
Repair tool instructions available for Microsoft Outlook
Some users may need to have their Outlook client repaired after the mailbox is moved from the old system to the new one. Steps to run the Outlook Repair Tool are available in this article.
IT Service of the Month: Management of IT Assets
Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is.:
Management of IT Assets
The Division of IT’s new home on the WCU Hub
The Division of Information Technology has a new online home on the WCU Hub.
IT Service of the Month: Student and Personal Computer Purchases
Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is Student and Personal Computer Purchases.
Solving Complex Problems: Root Cause Update September 2013
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems we have handled in the last month.
Division of IT Service of the Month: Institutional Computer Purchases
Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is Institutional Computer Purchases.
The Internet went down on September 6. Did you notice?
On Friday, September 6, the internet went down for 11 hours at WCU. But nobody noticed. That’s because IT was able to complete the addition of a second internet connection this summer.
General Questions
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Teaching and Working Remotely
COVID-19 Resources
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