DoIT News
Western Carolina University Division of ITWelcome to DoIT News
From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.
Greetings from the CIO
I joined your community 5 months ago and I really appreciate how welcoming and collaborative you’ve all been. Between the Catamount school and Helene, I’ve witnessed first hand your talent and dedication for this campus and our mission. I look forward to supporting you and our continued partnership as we continue to build upon past successes! I hope you have a safe and restful holiday!
Thank you and Happy Thanksgiving!
Latest Updates
IT takes on telecommunications services
With the start of the new fiscal year on July 1, 2013, the Information Technology (IT) division took on the responsibility for the university’s telecommunications services.
Google’s custom search engine now available to search wcu.edu
The Office of Web Services has upgraded the search engine on www.wcu.edu to use Google’s Custom Search Engine, a solution provided and hosted by Google.
Solving complex problems: Root Cause Update May 2103
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we wish to draw your attention to some of the problems we have handled in the last month.
How are we doing? IT shares its metrics for February, March, and April
Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students.
The Division of IT seeks to determine technology related research needs of faculty
The Division of IT Strategic plan contains a goal and initiative related to supporting the research needs of faculty.
How does IT solve complex problems? Root Cause Update April 2013
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we wish to draw your attention to some of the problems we have handled in the last month. Biltmore Campus Wireless Connectivity (Faculty,...
How are we doing? IT shares its November, December, January metrics
Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students. If you have any questions about this data, please contact Dr. Anna McFadden at Ext. 2411
Important Information for the Spring 2013 Semester Regarding Demonstration Classrooms
Starting December 2012, IT will begin to transition all Demonstration Classrooms to a virtual environment.
IT Division Makes Progress on Strategic Plan
The Division of Information Technology Strategic Planning Committee recently presented its draft vision, mission, guiding principles, and core values to the entire Division.
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