Curative Analysis: ‘Own IT’ for August 2019
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Multi-Factor Authentication Text...
IT Service of the Month: Extension/Phone – Rename, Add, Remove
IT Service of the Month: Extension/Phone – Rename, Add, Remove | Do IT News WCU offers Voice over Internet Protocol (VoIP) phone service. Request changes to an extension or phone such as renaming, adding, or removing a phone or line. Submit a Request for Phone Service...
Curative Analysis: ‘Own IT’ for July 2019
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Multi-Factor Authentication Text...
IT Service of the Month: Application Authentication Services
Modern authentication service (the university’s standard authentication service) is available for most web and cloud-based applications. The service provides a common, secure, central login service for both local and cloud-based application authentication as well as...
Curative Analysis: ‘Own IT’ for June 2019
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Multi-Factor Authentication Text...
IT Service of the Month: Banner/Reporting Services
Banner by Ellucian is WCU’s enterprise resource planning (ERP) solution. An ERP is a comprehensive, integrated computer information system used to manage the university’s administrative services, consolidating all business operations into a uniform and enterprise wide...
Curative Analysis: ‘Own IT’ for May 2019
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Multi-Factor Authentication Text...
IT Service of the Month: Wireless Network Connectivity
WCU provides wireless network connectivity (WiFi) in most academic and residential spaces, for use by faculty, staff, and students via Education Roaming. Education Roaming, or eduroam, is a secure, world-wide roaming Wi-Fi access service developed for the research and...
Curative Analysis: ‘Own IT’ for April 2019
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Multi-Factor Authentication Text...
IT Service of the Month: ITV Teleconferencing and Video Conferencing
Service Description We provide standard video conferencing for virtual business meetings, and interactive video classes allowing place-bound students to attend WCU classes in a video environment. Instructional Television is two-way audio and/or video conferencing....