Coronavirus Cyber-Scams on the Rise
Cybercriminals are continuing to find ways to lure people into their scams, building on fear and emotion about the current pandemic. We anticipate this will continue to increase as the stimulus checks from the government move forward. You may see promotions for...
Receiving and Sending Fax Documents from Off-campus
Receive a Fax If you or your department regularly receive faxes, you may want to have your fax number set up so that future faxes can be automatically received, either in a departmental email or a share drive (Secure or Mercury Share). You can request this...
Curative Analysis: ‘Own IT’ for March 2020
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently.Accessing myWCU with Google...
Technology Commons Support by Appointment
Effective March 25 until further notice, access to Technology Commons services will be by appointment only. Our hours will be 8am-5pm, M-F and closed on weekends. The Technology Commons doors will be locked, but we will still be providing students, faculty and staff...
Accessing Vault (Student Cloud Storage) from Off-campus
Students have two options for accessing Vault storage from off-campus: Option 1: Login to VCAT and access as you normally would from any classroom on-campus Option 2: Navigate to https://vault.wcu.edu and enter your WCUid (everything before the @ symbol) and...
Accessing Resources from Off-campus using Multi-Factor Authentication (MFA)
The sudden change to online education and telework for faculty, staff, and students comes with the need to use MFA more often than usual for most of us. If you have had issues using text messaging with MFA, or if you would simply prefer an easier alternative, you may...
Closing the Door on “Zoom Crashers”
As more people use Zoom for video conferencing, online meetings, and mobile collaboration for course delivery and working from home, we wanted to offer up tips to ensure everyone joining an event does so with good intentions. Like most other public forums, it’s...
Mercury Share (H: and P: drive) Access from Off-campus
Faculty and staff have two options for accessing Mercury Share (H: and P: drive) from off campus: 1. Access Mercury Share (H: and P: drive) from anywhere by visiting myWCU and following the available quick link: Note: You will be required to use multi-factor...
Coulter Faculty Commons – Transition to Online Teaching
The Coulter Faculty Commons has compiled several resources for faculty to ease their transition to emergency online instruction. Visit their growing list of resources at the CFC Faculty Resource Website.
Virtual Collaboration
At WCU we realize that our collaborative multimedia tools will be a key component to our strategy to ensure the highest fidelity instruction possible, despite pressures from COVID-19. For faculty transitioning to fully online course delivery, we recommend a strategy...