by Dawn Brown | Jul 25, 2016 | IT News
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems being investigated or issues handled recently. Windows OS computer slowness: Reports were...
by Dawn Brown | Jul 18, 2016 | IT News
Modern authentication service is available for most web and cloud based applications as well as the university’s standard authentication service. Service provides a common, secure, central login service for local and cloud based application authentication and...
by Dawn Brown | Jun 15, 2016 | IT News
New International Calling Limitation Goes into Effect The State Office of Information Technology Services has blocked all international calling, except to Canada, on all phone lines. This change became effective at the end of April 2014. If you require international...
by Dawn Brown | May 20, 2016 | IT News
Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is: Wireless Access for Guests Guest wireless accounts allow visitors who are on campus for official University business to log in to the “WCU-Guest”...
by Dawn Brown | Apr 27, 2016 | Security Awareness
Data Handling Procedures RED and ORANGE data should not be stored in some places like on personally owned devices and flash drives and… must be encrypted in other places, like on WCU-owned PCs, OneDrive and Mercury and… RED data should not be transmitted via Email,...
