by Dawn Brown | May 20, 2013 | IT News
Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students. If you have any questions about this data, please contact Dr. Anna McFadden at Ext. 2411. Internet Connection Uptime • 99.999% – 3...
by Dawn Brown | May 13, 2013 | IT News
The recently completed Division of Information Technology Strategic Plan contains the following goals and initiatives related to research: GOAL 1.3: Be proactive in supporting the research endeavors of the WCU community. RATIONALE: The Division of IT wishes to partner...
by Dawn Brown | Apr 5, 2013 | IT News
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we wish to draw your attention to some of the problems we have handled in the last month. Biltmore Campus Wireless Connectivity (Faculty,...
by Dawn Brown | Feb 15, 2013 | Archive, Uncategorized
Faculty and staff have reported experiencing issues accessing VPN, Banner, and Blackboard services from Apple computers. This issue is related to Apple disabling Java versions earlier than 7.13 via Xprotect, a security software installed in OS X versions Snow...
by Dawn Brown | Feb 8, 2013 | IT News
Each quarter the Division of Information Technology shares its performance metrics with our university colleagues and students. If you have any questions about this data, please contact Dr. Anna McFadden at Ext. 2411. Internet Connection Uptime 99.996% – 1...
