by Dawn Brown | Jun 9, 2014 | IT News
Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is: Password Management Service Description Self-service WCU email password reset tool for faculty and staff. Eligibility All WCU Faculty and Staff with an active AD...
by Dawn Brown | May 14, 2014 | IT News
Western Carolina University is a member of EDUCAUSE, and any WCU faculty or staff member may setup an account to explore the many resources available. Now, interacting with the EDUCAUSE web site has become a lot easier. Would you like to not have to remember a...
by Dawn Brown | May 7, 2014 | IT News
Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is: E-mail via Mobile Communication Devices Mobile Communication Devices (MCDs) are devices which are capable of receiving university “pushed” data/email. This...
by Dawn Brown | May 2, 2014 | IT News
The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems being investigated or issues handled recently. Outlook Email – (various issues) A few issues...
by Dawn Brown | May 1, 2014 | IT News
Internet Explorer – WindowsYou may have heard via media outlets about the serious security flaw affecting Adobe Flash software for all users and another one affecting Microsoft Internet Explorer. The flaws allow a hacker to infect a website with a corrupt Adobe...
by Dawn Brown | Apr 30, 2014 | IT News
After a research-intensive effort lasting many months and final review by the Information Technology Council, Microsoft Office 365 (Cloud-hosted) has been recommended as the new email and calendaring platform for WCU faculty and staff. All enterprise level solutions...