DoIT News
Western Carolina University Division of ITWelcome to DoIT News
From updates on major projects and initiatives to the professional and educational achievements of our staff, our goal is to keep you informed on how we’re working to better serve you today and in the future. We welcome your feedback. If you have a question, comment or suggestion, please contact us.
Greetings from the CIO
I joined your community 5 months ago and I really appreciate how welcoming and collaborative you’ve all been. Between the Catamount school and Helene, I’ve witnessed first hand your talent and dedication for this campus and our mission. I look forward to supporting you and our continued partnership as we continue to build upon past successes! I hope you have a safe and restful holiday!
Thank you and Happy Thanksgiving!
Latest Updates
IT Service of the Month: Management of IT Assets
The Division of Information Technology (DoIT) uses an inventory management system to track university owned technology assets. Additionally, whenever a qualifying asset is permanently moved, transferred to another department, traded in, missing, stolen, dismantled, or...
Curative Analysis: ‘Own IT’ for November 2017′
Equitrac and Windows 10: A recent update to Windows 10 from Microsoft is not compatible with out current version of Equitrac, resulting in printing issues for some WCU faculty and staff. Some faculty and staff are receiving an error stating that they have no...
PAW Print Pricing Changes
Beginning December 1, 2017 PAW Print pricing will be changing. The Paw Print fleet of printers will be divided into four tiers with varying prices based on print volume. This change has been made to make the PAW Print service sustainable for campus. During the month...
IT Question of the Week
We are featuring questions that we’ve received this fall semester via our IT governance groups. We hope you find this helpful! Q: Why are HDMI connections lacking in some classrooms? A: It is a question of funding. Each year we seek funding to enhance more WCU...
Curative Analysis: ‘Own IT’ for October 2017′
SPSS Commuter Licenses: Recently when faculty and staff attempted to checkout a commuter license for SPSS, they received the message Error while Check-out with errorcode : 75. This issue required IT to install a new server to manage the licenses for SPSS. The new...
IT Question of the Week
We are featuring questions that we’ve received this fall semester via our IT governance groups. We hope you find this helpful! Q: Why can’t I automatically forward my email? A: Email is a notoriously insecure way to transmit sensitive information. Because much of...
IT Service of the Month: Wireless Access for Guests
Guests to the Cullowhee campus are able to connect to the “WCU-Guest” wireless network by simply reading and accepting the acceptable use policy. The “WCU-Guest” wireless network is for temporary wireless access. It is NOT intended for WCU faculty, staff, or students....
Curative Analysis: ‘Own IT’ for September 2017
The Curative Analysis team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update, we draw your attention to some of the problems being investigated or issues handled recently. Equitrac and Windows 10: A recent update...
IT Service of the Month: Digital Signage
WCU’s Digital Signage system is a form of electronic display that shows multimedia content for informational, instructional, educational, and advertising purposes. Whereas traditional signage is comprised of printed material, WCU’s Digital Signage system employs large...
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