Spring 2011

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The Project Journey: WeBWork Math

The mathematics and computer science department at WCU was one of the first to go through the IT governance and prioritization process. Project sponsor Geoff Goehle and Department Head Tuval Foguel learned first-hand what was involved …

WebCat going away May 15, Blackboard Learn on the way

As faculty and students look forward to the 2011 commencement ceremonies on May 6 and 7, another important milestone is fast approaching. On May 15, the WebCat Learning Management System (LMS) will be defunct.

WCU datacenter gets an upgrade

The recent WCU datacenter upgrade encompassed the server and network infrastructure and the network traffic shaper.

CIO gives update on IT projects, budget cuts

The months since our fall 2010 newsletter have been busy. IT has been working hard on a number of projects and activities.

IT to roll out Office 2010 for PC, Office 2011 for Mac

The Information Technology Council (ITC) and the Council of Deans recently gave approval to IT to roll out new versions of Microsoft Office.

IT governance and prioritization: What it means for faculty and staff

The IT division recently instituted a new governance and prioritization process designed to involve faculty and staff in decisions about the work of IT.

Equipment checkout moves to Technology Commons, gets refresh

At the start of the spring semester, the Technology Commons, in cooperation with Hunter Library, took over management of the equipment checkout service, which has recently received a refresh.

IT institutes new staff award

The IT Leadership Council (ITLC) has instituted a new staff recognition, the Triple P Award, to honor an outstanding or exceptional staff contribution that will move IT and/or the campus community to a higher level.

IT Root Cause: What is it?

In spring 2010, an IT team was created to meet regularly to review key defects IT had dealt with during previous weeks, identify the root cause of the top key defects and determine what actions should be taken to prevent future occurrences.

DoIT staff updates for spring 2011

Since September 2010 new staff have joined the IT division (DoIT) and other staff members have taken on new roles.