IT institutes new staff award

By Anna T. McFadden, Director of Academic Engagement and IT Governance The IT Leadership Council (ITLC) has instituted a new staff recognition called the Triple P Award. The purpose of the Triple P Award is to recognize an outstanding or exceptional staff contribution...

IT Root Cause: What is it?

By Candy Benson, Total Quality Manager, Campus Computing In spring 2010, a team was created within the Division of IT and given the following charge: Meet regularly to review key defects IT has dealt with during the previous weeks, identify the root cause of the top...

DoIT staff updates for spring 2011

By Debbie Justice, Director of IT Planning, Office of the CIO Since September 2010 we have had new staff join the IT division (DoIT) and other staff members take on new roles. New DoIT Staff Nathan Barker (near right) joined the desktop and hardware services team as...