Archive for May, 2014

Solving complex problems: Root Cause update for April/May 2014

The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems being investigated or issues handled recently.

Easier access to EDUCAUSE resourses

Western Carolina University is a member of EDUCAUSE, and any WCU faculty or staff member may setup an account to explore the many resources available.

IT Service of the month: Email via mobile communication devices

Each month, the Division of IT hi-lights a service provided to the campus. This month’s service is: Email via mobile communication devices.

Solving complex problems: Root cause update for March and April 2014

The Root Cause team in IT is tasked with finding the causes of significant IT issues that affect campus. In this news update we draw your attention to some of the problems being investigated or issues handled recently.

IT Recommends Updating Adobe Flash Player for Browser Security

You may have heard via media outlets about the serious security flaw affecting Adobe Flash software for all users and another one affecting Microsoft Internet Explorer. The flaws allow a hacker to infect a website with a corrupt Adobe Flash file which can then be used to attack the victim’s computer if they visit that web page.